Cancellation Policy

If you need to cancel an order before it has been shipped, please write to our customer support team at or call us on the provided phone number. The order will be cancelled, and a refund will be initiated within 24-48 business hours after the cancellation request has been received.

Returns Policy:

Please note that return or replacement requests will only be considered for instances where a wrong or damaged product has been delivered.

All return requests must be initiated through our website within 10 days of the delivery date. Customers can submit return requests via mail to or through website. To qualify for a return or replacement, items must be returned in their original, undamaged condition, along with their original packaging. For the return or replacement request to be processed, customers are required to upload images of the invoice, the product, and its packaging at the time of the request and product send to

Industrial Shed No: A1/41,100 Shed Area, Vapi Industrial, Estate, GIDC, VAPI, 396191 Vapi GJ, India.

In the event of a defective or damaged item, we will promptly provide a replacement at no additional cost. However, to facilitate this process, customers must upload images of the invoice, a clear photograph of the damaged or defective product, as well as images of the packaging when submitting the return request.

Conditions for FREE Replacement: -

  • In case of leakage /Slippage in the products
  • Heat retention issue (Hot & Cold issue for vacuum bottles)
  • Warranty for the same product (Replacement with same model, no EXCHANGE or REFUND will be provided)

Returns will not be accepted for:

  • With out Warranty card (with dealer stamp Or with bill) Damages caused by misuse (Dent on body)
  • Products with tampered packaging/product labels
  • Incidental OR deliberately damage
  • Products returned without all components
  • Products returned in a condition different from their received state.
  • This policy is subject to change at any time by VBOTT without prior notice to the user.